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System Design: Friction as a Feature or a Bug?
Six theme parks in six days revealed a sharp product lesson — the difference between systems that remove friction and systems that profit from it.
Apr 14
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Anu J Narang (High Agency PM)
Benefits or Impact?
Benefits are the upside we expect. Impact is what actually happened — planned or unplanned. If we stop at the benefit, we're only telling half the…
Apr 7
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Anu J Narang (High Agency PM)
1
March 2026
Evals Are Powerful, Not The Starting Line
Evals are a powerful part of the AI PM toolkit, but they don't replace PRDs. They measure whether the product works — they can't define why it should…
Mar 31
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Anu J Narang (High Agency PM)
1
Product Mindset Is Not What We Do
Product mindset is a function of clarity of purpose, users, and impact. If any one is zero, the whole thing is zero.
Mar 24
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Anu J Narang (High Agency PM)
1
1
Your Objective Isn't an Outcome
The difference between outcomes, benefits, and objectives in product management. Why the sequence matters when writing OKRs, and how starting from the…
Mar 13
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Anu J Narang (High Agency PM)
1
1
Structural Courage
Psychological safety asks people to be brave. Structural courage asks the system to stop requiring it. A reframe for why product culture change keeps…
Mar 6
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Anu J Narang (High Agency PM)
1
1
February 2026
The Unofficial Rules
Why teams follow unofficial rules and what organizational process waste really looks like
Feb 24
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Anu J Narang (High Agency PM)
2
1
Define the Box
Think outside the box? First, define the box. How the fewest rules - enabling constraints, channel creativity better than no rules at all. With examples…
Feb 17
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Anu J Narang (High Agency PM)
1
Built to Revert
Most teams operate in permission mode. This post is about what Operational Autonomy and inform mode look like.
Feb 8
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Anu J Narang (High Agency PM)
1
1
Why Trainings Don't Stick
And what the research says actually works.
Feb 1
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Anu J Narang (High Agency PM)
1
1
January 2026
Go First, Get Nothing Back: When Good Strategy Meets Poor Systems
Mirror reciprocation works with people. Bureaucracies aren't people.
Jan 25
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Anu J Narang (High Agency PM)
1
1
I Talked to 2nd Graders About AI
Three simple rules for kids and how parents can reinforce them at home
Jan 18
•
Anu J Narang (High Agency PM)
1
1
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