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I Built Claude's Memory Wrong
Four lessons from rebuilding a nine-month-old setup in Claude Code for memory, context and rules.
Aug 18
•
Anu Jagga Narang
1
Performing Excellence
We issue AI tool licenses to people and track who logs in. Almost no one gets taught how context windows, memory, or judgment work.
Aug 11
•
Anu Jagga Narang
2
The Scorecard Built for Humans
A person on an abusive call eventually hangs up. A customer's AI agent does not. The human taking that call is still measured on handle time and…
Aug 4
•
Anu Jagga Narang
1
1
July 2026
The One-Way Asymmetry of AI Disclosures
We tell customers when they are talking to a bot. Nobody tells the human agent on the customer care floor what is talking to them.
Jul 28
•
Anu Jagga Narang
1
The New User Your Dashboard Can't See
When a customer's AI negotiates for them, who designs for the human on the other end?
Jul 21
•
Anu Jagga Narang
1
1
What's Your PM-to-Engineer Ratio?
You can hit the ideal ratio and still have the wrong team
Jul 14
•
Anu Jagga Narang
3
1
ROI vs. Noise
The clarity that separates the two.
Jul 7
•
Anu Jagga Narang
1
1
Use AI, Move Faster, Cut Cost. Then What?
Your AI Mandate Measures the Wrong Thing
Jul 2
•
Anu Jagga Narang
1
1
June 2026
A Papal Encyclical About AI, And The Speed We Build At
And, what it costs.
Jun 23
•
Anu Jagga Narang
1
1
Jalen Brunson Isn't Thinking About Product Leadership. I Am.
The best leadership is about structure, not heroic.
Jun 16
•
Anu Jagga Narang
4
2
How to Build Structural Courage
We keep trying to change the people. The environment changes them back.
Jun 9
•
Anu Jagga Narang
2
1
Agreement Is Not Alignment
The asymmetry between writing a strategy and getting one adopted.
Jun 2
•
Anu Jagga Narang
1
2
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